How to reach us
Call or email during business hours for immediate help. Vacaville Porta Pros responds to quote requests within one hour on weekdays. For emergencies, leave a message and we'll call back as soon as possible. We handle deliveries throughout Vacaville and to nearby towns including Elmira (3.9 miles east), Dixon (10.7 miles northeast), and Suisun City (11.7 miles south). If you're planning an event or construction job, tell us the date, location, and how many people you're serving. We'll check stock and confirm the rental cost before you commit to anything.
What to tell us when you call
Have the job site address ready. Tell us how many workers or guests you're expecting and how long you need the equipment. The number of people drives toilet count, since OSHA 1926.51(c)(1) requires 1 toilet facility for 20 workers or fewer, and the ratio changes based on headcount. Let us know if anyone needs an ADA accessible unit or if the site has ground conditions we should know about. If you're renting a roll-off dumpster, mention what you're throwing away. Construction debris, yard waste, and general rubbish all fit, but hazardous materials and certain items do not. For septic pumping, tell us if you're pumping a residential tank (typically every 3 to 5 years based on household size) or a grease trap at a restaurant. Grease interceptors are pumped when fats, oils, grease and solids reach 25 percent of the liquid depth.
What happens next
We confirm the rental date, delivery location, and equipment type. Delivery fees vary based on distance and rental duration. We'll email or text a quote and arrange a delivery time. Most standard rentals start with one service visit per week as the baseline interval under ANSI/PSAI Z4.3. If you need handwashing stations, storage containers, or temporary fencing, we'll add those to the same delivery. Payment is due before setup unless we've worked with you before. Cancellations made 48 hours before delivery are fully refundable.
Can I get a quote online?
Yes, use the request a quote form and we'll contact you within one business hour. Phone calls are faster if you need equipment this week.
Do you deliver to Benicia or American Canyon?
Yes. Benicia is 28.6 miles southwest of Vacaville and American Canyon is 24.4 miles southwest. Delivery fees are higher for longer distances. Call for pricing on those routes.
What if I need to change my rental dates?
Call as soon as you know. Changes made more than 48 hours before delivery are free. Shorter notice may carry a change fee depending on availability.
Do you rent equipment for events like weddings?
Yes. Event restroom rental is common for weddings, festivals, and outdoor gatherings. We provide deluxe flushable units or restroom trailers depending on your guest count and the site.
What is your emergency service availability?
Call during business hours or leave a message with your address and the problem. We respond to emergency septic service and emergency porta potty rental requests first thing the next morning, and sometimes the same day.
Next step
Get a delivery date
Tell us the address, the dates and the headcount. We size the order and confirm the route.